Student Relations Manager - Cape Town Campus - N/A10399
Applications accepted until:
Number of Openings

Campus/Business Unit:

Varsity College Cape Town

Direct Reporting Line:

Vice Principal - Student Services

Job Purpose:

Varsity College, an educational brand of The Independent Institute of Education (Pty) Ltd, is a registered private higher education institution.

The Cape Town campus has a vacancy for a Student Relations Manager

The Student Relations Manager duties include: 

Counselling to Students 

€¢ Provides individual primary counselling to students 
€¢ Provides students with skills to deal with challenges 
€¢ Guides students through referral options. 
€¢ Addresses students via reception immediately or makes an appointment for counselling. 
€¢ Receives signed confidentiality and gains consent form from student. 
€¢ Establishes trustworthy relationships with students that opens channels for communication between the campus and students 
€¢ Develops initiatives that add to the students experience at Varsity College. 
€¢ Facilitates group counselling for students with similar problems. 
€¢ Establishes a referral network for secondary counselling. 
€¢ Presents Life Skills workshops addressing relevant social and emotional problems experienced by students. 
€¢ Creates awareness campaigns surrounding universal social and emotional issues. 
€¢ Facilitates guest speakers to address students on relevant topics 

Community Engagement and Awareness Campaigns 

€¢ Designs campaigns that raise awareness 
€¢ Includes and involves Varsity College Cares students' team 
€¢ Sources people from theme, sets up venue, determines whole process. 
€¢ Facilitates engagements between Varsity College students and staff and Non Government Organisation (NGO). 
€¢ Involves students in sustainable community engagement outreach programmes. 
€¢ Establishes and maintains relationships with stakeholders in the community 
€¢ Presents Life Skills workshops on community related issues, e.g. Reach for a dream 
€¢ Sources sponsors 
€¢ Trains interns on writing press releases 

HESIO Committee 

€¢ Serves on Health and Safety (HESIO / HIV / AIDS) committee 
€¢ Provides information on it to staff, students and any relevant stakeholders. 
€¢ Provides First Aid. 

Student Relations Administration 

€¢ Assists with registration. 
€¢ Communicates and liaises with returning students. 
€¢ Compiles and submits weekly status report. 
€¢ Compiles and submits monthly report to ADvNet on ADvTECH's give back. 
€¢ Compiles and submits national stakeholder report on monthly basis, e.g. Non Government Organisation (NGO), bursaries. 
€¢ Keeps records of each session as a maximum of 3 sessions may be provided per student issue. 
€¢ Compiles and submits a weekly Student Activity Report to National Student Relations Manager including statistics and whether student has been referred 
€¢ Maintains of a report and filing system of counselling interventions. 
€¢ Identifies Non Government Organisation (NGO) representatives who qualify for bursaries 
€¢ Determines and evaluates the needs of Non Government Organisation (NGO) representatives and their bursary requirements.


  • Advanced Communication Skills
  • Advanced Interpersonal skills
  • Organisational and Planning Skills
  • Analytical skills
  • Computer skills


  • Minimum of Postgraduate Diploma/ Bachelors Degree/ Bachelor Honours Degree (NQF Level 8) in Counselling Psychology or Social Work.
  • Qualified Social Work or Psychologist advantageous
  • Registered as a social worker with SACSSP or equivalent/HPSCA

Work Experience:

  • Minimum of 2 years Trauma Counselling and 2 years Community Engagement experience

Working Conditions:

  • EE/AA position