Campus/Business Unit:Varsity College Cape Town
Direct Reporting Line:Vice Principal - Student Services
Varsity College, an educational brand of The Independent Institute of Education (Pty) Ltd, is a registered private higher education institution.
The Cape Town campus has a vacancy for a Student Relations Manager
The Student Relations Manager duties include:
Counselling to Students
¢ Provides individual primary counselling to students
¢ Provides students with skills to deal with challenges
¢ Guides students through referral options.
¢ Addresses students via reception immediately or makes an appointment for counselling.
¢ Receives signed confidentiality and gains consent form from student.
¢ Establishes trustworthy relationships with students that opens channels for communication between the campus and students
¢ Develops initiatives that add to the students experience at Varsity College.
¢ Facilitates group counselling for students with similar problems.
¢ Establishes a referral network for secondary counselling.
¢ Presents Life Skills workshops addressing relevant social and emotional problems experienced by students.
¢ Creates awareness campaigns surrounding universal social and emotional issues.
¢ Facilitates guest speakers to address students on relevant topics
Community Engagement and Awareness Campaigns
¢ Designs campaigns that raise awareness
¢ Includes and involves Varsity College Cares students' team
¢ Sources people from theme, sets up venue, determines whole process.
¢ Facilitates engagements between Varsity College students and staff and Non Government Organisation (NGO).
¢ Involves students in sustainable community engagement outreach programmes.
¢ Establishes and maintains relationships with stakeholders in the community
¢ Presents Life Skills workshops on community related issues, e.g. Reach for a dream
¢ Sources sponsors
¢ Trains interns on writing press releases
¢ Serves on Health and Safety (HESIO / HIV / AIDS) committee
¢ Provides information on it to staff, students and any relevant stakeholders.
¢ Provides First Aid.
Student Relations Administration
¢ Assists with registration.
¢ Communicates and liaises with returning students.
¢ Compiles and submits weekly status report.
¢ Compiles and submits monthly report to ADvNet on ADvTECH's give back.
¢ Compiles and submits national stakeholder report on monthly basis, e.g. Non Government Organisation (NGO), bursaries.
¢ Keeps records of each session as a maximum of 3 sessions may be provided per student issue.
¢ Compiles and submits a weekly Student Activity Report to National Student Relations Manager including statistics and whether student has been referred
¢ Maintains of a report and filing system of counselling interventions.
¢ Identifies Non Government Organisation (NGO) representatives who qualify for bursaries
¢ Determines and evaluates the needs of Non Government Organisation (NGO) representatives and their bursary requirements.
- Advanced Communication Skills
- Advanced Interpersonal skills
- Organisational and Planning Skills
- Analytical skills
- Computer skills
- Minimum of Postgraduate Diploma/ Bachelors Degree/ Bachelor Honours Degree (NQF Level 8) in Counselling Psychology or Social Work.
- Qualified Social Work or Psychologist advantageous
- Registered as a social worker with SACSSP or equivalent/HPSCA
- Minimum of 2 years Trauma Counselling and 2 years Community Engagement experience
- EE/AA position