Debtors Manager - Waterfall National Office - N/A08532
Applications accepted until:
Number of Openings

Campus/Business Unit:

Varsity College National Office

Direct Reporting Line:

Chief Financial Officer

Job Purpose:

Varsity College, an educational brand of The Independent Institute of Education (Pty) Ltd, is a registered private higher education institution.

The National Office in Waterfall is seeking a Debtors Manager:

Duties and Responsibilities:        

Maximum Collection    

  • Set individual and campus targets for incentive purposes according to the approved incentive structure,
  • Ensures that credit controllers meet their monthly collection targets.
  • Timely resolution of problems/queries on student accounts
  • Draws up schedules from outstanding payments from students. Analyse debtors days and implement appropriate procedure for follow up.
  • Compile reports and provide feedback to management with regards to the Debtors Accounts

Minimise Risk  

  • Develops processes and procedures to ensure risk is minimised.
  • Continuous review of outstanding debtor balances and follow up of debtors outside of agreed credit terms.
  • Identifies possible risk in respect of payment of fees.
  • Ensures that credit controllers have met their daily call rates and that billing adjustments are processed at campuses).
  • Conducts audits at campuses to ensure compliance to processes and procedures.

Staff Management         

  • Give feedback, coaching and guidance in terms of performance to ensure achievement of individual and departmental objectives
  • Manages the performance of staff through the performance management system.
  • Takes disciplinary action when necessary.

General Management  

  • Authorises bad debt written off (up to certain limits).
  • Deals with queries on accounts that have been handed over to pre-legal to recover.
  • Monitor telephone calls from credit controllers to check for quality and compliance.

Month End Reporting

  • Ensures month end SAM reports on age analysis, credit balance analysis, revenue, exception analysis and cash flows for all campuses are prepared timeously and are up to date.
  • Runs the BYOR (summary transaction/one line balance summary) on the Central Administration System (CAMs).


  • Analytical
  • Numeracy
  • Communication skills (verbal/written)
  • People skills
  • Patience
  • Passionate
  • Reasoning


  • Matric or NQF 4 qualification
  • Credit management qualification

Work Experience:

€¢ Credit management role
€¢ Staff Management
o Recruitment and Selection
o Performance Management
o Management of discipline in the workplace

Working Conditions:


  • Knowledge of the NCA (National Credit Act)
  • Strong in identifying areas which require Internal Controls and Procedures and must be able to implement effectively.
  • Excellent Communication & Interpersonal Skills
  • Management experience and skills